REFUND & RETURN POLICY

Last Updated: May 2026

At GGripz, we want you to be satisfied with your purchase. If you're not completely happy, we're here to help.

Returns

We offer a 14-day return policy, meaning you have 14 days after receiving your item to request a return.

To be eligible for a return:

• The item must be unused, unworn, and in its original condition.

• Original tags and packaging must be included.

• Proof of purchase or order confirmation must be provided.

For hygiene and safety reasons, socks that have been worn, washed, or used are not eligible for return.

How to Start a Return

To request a return, contact us at:

Email: support@ggripzsocks.com

If your return is approved, we will provide instructions for returning the item.

Returns should be mailed to:

GGripz LLC
236 Larue Dr
Coraopolis, PA 15108
United States

Items returned without prior authorization may be refused.

Damaged, Defective, or Incorrect Orders

Please inspect your order immediately upon delivery.

If you receive:

• A defective item

• A damaged item

• The wrong item

Contact us within 7 days of delivery at support@ggripzsocks.com and include photos of the issue so we can make it right.

Non-Returnable Items

The following items are not eligible for return:

• Worn or washed socks

• Used products

• Gift cards

• Sale or clearance items

• Custom products

• Personalized products

• Limited-release collaboration items marked as final sale

• Print-on-demand products unless damaged or defective

Exchanges

If you need a different size or product, please contact us within 14 days of receiving your order.

Approved exchanges are subject to product availability.

Return Shipping

Customers are responsible for return shipping costs unless:

• The wrong item was shipped.

• The item arrived damaged.

• The item is defective.

Original shipping charges are non-refundable.

European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days for any reason.

Returned items must be unused, unworn, in original condition, and accompanied by proof of purchase.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method within 10 business days.

Please note that banks and credit card providers may require additional time to process and post refunds.

If more than 15 business days have passed since your refund was approved, please contact us at:

support@ggripzsocks.com

Chargebacks

Before initiating a chargeback with your bank or payment provider, we encourage customers to contact GGripz directly so we can attempt to resolve the issue.

Fraudulent chargebacks may be disputed using order records, shipment tracking information, delivery confirmations, and customer communications.