Privacy policy
This Privacy Policy describes how ggripzworldwide.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at support@ggripzsocks.com or by mail using the details provided below:
GGripz LLC, 588 Lloyd Ave, Downing Town Pa 19335 United States
COLLECTING PERSONAL INFORMATION
When you visit our Site, we collect certain information about your device, your interactions with the Site, and information necessary to process your purchases.
Device Information
Purpose of Collection
- To operate and optimize our website.
- To improve user experience.
- To monitor website performance and security.
- To analyze website traffic and shopping behavior.
Information Collected
- IP address
- Browser type and version
- Device information
- Time zone
- Cookie information
- Pages viewed
- Products viewed
- Search terms
- Referring websites
- Interaction data
Collection Methods
Information is collected automatically through:
- Cookies
- Pixels
- Log files
- Web beacons
- Analytics tools
Order Information
Purpose of Collection
- Process orders
- Process payments
- Ship products
- Provide order confirmations
- Communicate regarding purchases
- Prevent fraud
- Provide customer support
Information Collected
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
- Order history
Payment information is processed securely through third-party payment providers and is not stored directly by GGripz.
Customer Support Information
When you contact us for support, we may collect:
- Name
- Email address
- Phone number
- Order information
- Messages and correspondence
- Photos submitted regarding product issues
This information is used solely to provide customer service and resolve issues.
HOW WE SHARE PERSONAL INFORMATION
We share information with trusted service providers necessary to operate our business.
These providers may include:
- Shopify
- Payment processors
- Shipping carriers
- Email marketing providers
- Analytics providers
- Advertising platforms
- Fraud prevention services
We may share your personal information with trusted third-party service providers that help us operate our business, provide our products and services, process transactions, fulfill orders, communicate with customers, conduct analytics, prevent fraud, market our products, and improve customer experience.
These service providers may include, but are not limited to:
- E-commerce platform providers
- Payment processors
- Shipping and fulfillment providers
- Email and SMS marketing providers
- Customer service providers
- Review and loyalty program providers
- Affiliate and referral program providers
- Analytics and reporting providers
- Advertising and retargeting platforms
- Social media platforms
- Fraud prevention and security providers
- Website performance and optimization providers
- Business management and operational software providers
We may also share information when required by law, to comply with legal obligations, to protect our rights, property, or safety, to investigate fraud or security issues, or in connection with a merger, acquisition, sale of assets, or other business transaction.
We do not sell personal information to third parties for monetary compensation.
ADVERTISING AND ANALYTICS
We may use various advertising, analytics, marketing, customer engagement, affiliate, referral, and business optimization platforms to better understand customer behavior, improve our services, measure advertising effectiveness, and communicate with customers.
These providers may collect information through cookies, pixels, tags, web beacons, and similar technologies.
The specific providers we use may change from time to time without notice as our business grows and operational needs evolve.
These tools may include:
- Shopify Analytics
- Google Analytics
- Meta (Facebook & Instagram)
- TikTok Advertising
- Shopify Audiences
These services may use cookies and similar technologies to help us understand website traffic, customer preferences, and advertising performance.
For more information:
Google Analytics:
https://policies.google.com/privacy
Facebook:
https://www.facebook.com/privacy/policy
TikTok:
https://www.tiktok.com/legal/privacy-policy
MARKETING COMMUNICATIONS
By subscribing to our newsletter, SMS alerts, promotional offers, or marketing communications, you consent to receive communications from GGripz.
You may unsubscribe from email communications at any time by clicking the unsubscribe link included in our emails.
SMS subscribers may opt out at any time by following the instructions included in the message.
Consent to receive marketing communications is not a condition of purchase.
Message and data rates may apply.
USING PERSONAL INFORMATION
We use your personal information to:
- Provide products and services
- Process payments
- Fulfill orders
- Ship products
- Communicate with customers
- Improve our website
- Detect fraud
- Provide marketing communications
- Comply with legal obligations
DATA RETENTION
We retain customer information as necessary to:
- Fulfill orders
- Provide customer service
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Customers may request deletion of personal information where permitted by law.
AUTOMATED DECISION-MAKING
We do not engage in automated decision-making that produces legal or similarly significant effects on customers.
Limited automated fraud-prevention systems may be used by Shopify and payment processors to protect against fraudulent transactions.
YOUR PRIVACY RIGHTS
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of information
- Restrict processing
- Object to certain processing activities
- Request a copy of your information
To exercise any applicable privacy rights, contact:
COOKIES
Our Site uses cookies and similar technologies to:
- Keep items in your cart
- Remember preferences
- Enable checkout functionality
- Improve website performance
- Analyze traffic
- Support advertising efforts
Most web browsers automatically accept cookies, but you can modify your browser settings to decline or delete cookies.
Please note that disabling cookies may affect website functionality.
Cookies Necessary for the Functioning of the Store
| Name | Function | Duration |
|---|---|---|
| _ab | Used in connection with access to admin. | 2y |
| _secure_session_id | Used in connection with navigation through a storefront. | 24h |
| _shopify_country | Used in connection with checkout. | session |
| _shopify_m | Used for managing customer privacy settings. | 1y |
| _shopify_tm | Used for managing customer privacy settings. | 30min |
| _shopify_tw | Used for managing customer privacy settings. | 2w |
| _storefront_u | Used to facilitate updating customer account information. | 1min |
| _tracking_consent | Tracking preferences. | 1y |
| c | Used in connection with checkout. | 1y |
| cart | Used in connection with shopping cart. | 2w |
| cart_currency | Used in connection with shopping cart. | 2w |
| cart_sig | Used in connection with checkout. | 2w |
| cart_ts | Used in connection with checkout. | 2w |
| cart_ver | Used in connection with shopping cart. | 2w |
| checkout | Used in connection with checkout. | 4w |
| checkout_token | Used in connection with checkout. | 1y |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30min |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | session |
| keep_alive | Used in connection with buyer localization. | 2w |
| master_device_id | Used in connection with merchant login. | 2y |
| previous_step | Used in connection with checkout. | 1y |
| remember_me | Used in connection with checkout. | 1y |
| secure_customer_sig | Used in connection with customer login. | 20y |
| shopify_pay | Used in connection with checkout. | 1y |
| shopify_pay_redirect | Used in connection with checkout. | 30 minutes, 3w or 1y depending on value |
| storefront_digest | Used in connection with customer login. | 2y |
| tracked_start_checkout | Used in connection with checkout. | 1y |
| checkout_one_experiment | Used in connection with checkout. | session |
| checkout_session_lookup | Used in connection with checkout. | 3w |
| checkout_session_token_<<token>> | Used in connection with checkout. | 3w |
| identity-state | Used in connection with customer authentication. | 24h |
| identity-state-<<token>> | Used in connection with customer authentication. | 24h |
| identity_customer_account_number | Used in connection with customer authentication. | 12w |
Reporting and Analytics
| Name | Function | Duration |
|---|---|---|
| _landing_page | Track landing pages. | 2w |
| _orig_referrer | Track landing pages. | 2w |
| _s | Shopify analytics. | 30min |
| _shopify_d | Shopify analytics. | session |
| _shopify_s | Shopify analytics. | 30min |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_y | Shopify analytics. | 1y |
| _y | Shopify analytics. | 1y |
| _shopify_ga | Shopify and Google Analytics. | session |
| customer_auth_provider | Shopify analytics. | session |
| customer_auth_session_created_at | Shopify analytics. | session |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
DO NOT TRACK
Because there is currently no industry-wide standard for responding to Do Not Track signals, we do not modify our data collection practices when such signals are received.
DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
CHILDREN'S PRIVACY
Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us immediately.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.
Any changes will be posted on this page with an updated revision date.
COMPLAINTS
If you have concerns regarding our privacy practices, please contact us first at:
We will make reasonable efforts to address your concerns promptly.
If applicable under local law, you may also contact your local data protection authority.
